Welcome
Look for updates
Nokia updates this user guide to reflect changes or corrections. The latest version
may be available at the Nokia site on the World Wide Web:
www.nokia.com/us
Also, an interactive user guide is available at:
www.nokiahowto.com
Sign up with a service provider
Before you can take advantage of any of the network services, you must sign up
with a wireless service provider. Your service provider will make available
descriptions of its services and instructions for using them.
Note differences among service providers
Wireless service providers may differ in their support of features. Some may not
support all languages available in your phone. Before you sign up, make sure a wireless
provider supports the features that you need.
• CONTACT NOKIA
When you need help, the Nokia Customer Care department can provide information
about Nokia products. However, you may wish to check through your user guide
before calling the customer care center, as it is a comprehensive guide to using
your phone.
Whether you are calling about your phone or an enhancement, have the equipment
with you when you call. For example, if you are calling about a headset, please have
it nearby.
Have the right information available
We recommend that you have the following information available before you
contact the Nokia Customer Care department:
•
The phone model number
•
Electronic serial number (ESN), located on the phone label.
•
Your ZIP code
8
Copyright © 2003 Nokia
The phone label
The label is on the back of your phone (under the battery). It contains important
information about your phone, including the model and serial numbers.
Please do not remove or deface the label.
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into the
phone. This number can be useful if you are having trouble dialing a number,
especially when you are traveling outside your home area.